It is a difficult job for anyone looking for a software development services company. Just typing in something like ‘software developer’ in Google or Bing brings forth a number of firms, each claiming to be the best or the most qualified.
However, software development goes beyond a good-looking website, a stylish brochure or content that looks technically erudite. At the end, it has to deliver you a product that works perfectly without any glitch. Something that comes with support services works better than something that does not.
You can ask quite a few questions before you pick one. In this post, we take a quick look at the top 5 questions you should ask before engaging a web application services company.
How will you solve my problem?
This is the most important question you need to ask. And it comes right after you give a brief 1-2 minute explanation of what you are looking for.
The thing you need to look for? Questions, quite a few of them, in fact.
A great company will come back to you on the call, email or chat itself and ask you some very important questions. They will ask you about your business, your industry, your competitors, examples or references of what you want if you have seen it or heard of it anywhere.
They may or may not ask you of your timeline or budget in the first call itself, but they will in the next call or the one after. It is good to have some direct discussions here. You are not engaging the firm to sell or buy your solutions but rather as an enabler or a partner who will get you from point A to point B. So, talk about price but do not base your decisions on only this factor.
What coding language, platform, etc. will you use? Why?
Even if you do not have any technical knowledge, it is essential that you ask this question and get to know why they will use a particular language or a software framework. How will it help build a better solution for you? Is it more future-proof or more dependable? Is it because it has more support available in the online community?
Answers to these questions will allow you to understand the software better. You can also use the knowledge to do a web search and learn more about the coding language or the framework. You are likely to find questions on them on the web and you can clarify the same from the developer company.
How will the solution work?
Being a part of the community of IT services providers, the company will be able to help you understand how the software will work. They will tell you whether the whole system will be built ground-up or will it be built on an existing foundation.
End-to-end custom software application development services cost more than a solution that is built on an existing architecture. The compromise is between having a unique solution or one that saves on cost and development time. A good web software developer will be able to give you a realistic picture of the two sides of the coin and you can decide which one to call.
Do you help manage the software and provide support services?
As mentioned previously, a firm that helps manage the software and provides support services is a better bet as it has your back. The question to ask here is the type of support they offer. Having someone to chat to anytime is good but if that is the only support you get, then you may have to either pay for additional support services or find a new vendor that provides more than chat support.
Do you test your solutions?
With customer feedback becoming more important with the 24×7-web, it is essential that software solutions, especially the client-facing ones run without any hitch. As such, it is important to ask if the vendor offers software testing services.
Both automated and manual software testing services help remove bugs and make the solution run as intended. Software testing and Q&A is an important part of the software development lifecycle, and it helps tremendously if the firm offers testing services to make the solution run smoothly without any problems.